Effective Date: July 2026

Welcome to The Big Day By Chai app. By accessing or using this app, you agree to these Terms & Conditions.

1. About the App

The The Big Day By Chai app is provided exclusively for existing clients of The Big Day By Chai to:

• View event details and progress
• Submit and track support requests
• Receive event-related notifications

Access to the app is provided only to verified clients. Accounts are linked to the mobile number registered with The Big Day By Chai.

2. Eligibility

You may use this app only if you are an authorized client of The Big Day By Chai. We reserve the right to deny or revoke access if we cannot verify your eligibility.

3. Your Responsibilities

You agree to:

• Keep your registered mobile number and device secure.
• Notify us promptly if you believe someone has gained unauthorized access to your account.
• Use the app only for its intended purpose.

You are responsible for any activity carried out using your account.

4. Acceptable Use

You must not:

• Attempt to gain unauthorized access to the app or its systems.
• Impersonate another person.