We're here to help! If you have any questions or need assistance with your event, our team is happy to assist.

How to Get Help

You can contact us if you need help with:

• Your event details
• Event progress updates
• Support tickets
• Technical issues with the app
• General questions

Contact Us

The Big Day By Chai

📧 Email: [email protected]

📞 Phone: +91 9121498939

🕒 Support Hours: Monday – Friday, 8:00 AM – 9:00 PM (IST), Saturday – Sunday, 10:00 AM – 5:00 PM (IST)

Frequently Asked Questions

I can't log in.

The app is available only for existing The Big Day By Chai clients. Make sure you're using the mobile number registered with us. If you're still unable to access your account, please contact our support team.

My event information is incorrect.

Please submit a support request through the app or contact us directly. We'll review and update your information if necessary.

I'm not receiving notifications.

Ensure that notifications are enabled for The Big Day By Chai app in your device settings. If notifications are enabled and you're still not receiving updates, contact our support team.